Ground Control Knowledgebase
The home of all Ground Control product documentation
Welcome to our documentation hub! We are currently working to consolidate all our resources into a single, comprehensive documentation hub. During this transition, you can find the most up-to-date resources for each of our products listed below.
Please bookmark this page and use the links to navigate to the relevant documentation for your needs. We recommend checking back frequently for updates as we continue to improve and reorganise our documentation.
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301 guides28 products & services
Signal Strength FAQ
See why low-elevation visibility matters and learn how to position an Iridium antenna for reliable connectivity.
Read the guideAlso featured
Iridium ServicesCompare IMT, IP data, SBD, A-PNT and cellular support across Ground Control products, with data rates, latency and delivery.AT Command ReferenceBrowse and filter the shared command set for RockREMOTE Mini, RockBLOCK Pro and RockFLEET Assured.Compare Power RequirementsCompare supply requirements, active consumption, idle power and sleep power across Ground Control products.RockFLEET AssuredIndependent vessel position assurance when GNSS cannot be trusted. Iridium A-PNT technology.Bluetooth AppsFind the correct RockCONNECT app for your product and get started with Bluetooth configuration.The complete library
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Open a product to see every available guide. New documents are added here automatically.
IoT / M2MSatellite terminals, modems, antennas, installation and firmware.8 products · 134 guides
IMTIridium Messaging Transport · 2 products
RockBLOCK 970410 guides
IP/IMTIP data and Iridium Messaging Transport · 2 products
RockREMOTE40 guides
WelcomeIntroducing RockREMOTESolution OverviewThe RockREMOTE SolutionWelcomeItems Included In The BoxSolution OverviewRockREMOTE Device & AntennaSolution OverviewIridium Certus 100 NetworkWelcomeSafety InformationWelcomeCare RecommendationsSolution OverviewLTE Cellular NetworkSolution OverviewNetworkingSolution OverviewCloudloopSolution OverviewCloudloop Device ManagerInstallationPre-InstallationInstallationRockREMOTE InstallationInstallationRockREMOTE Rugged InstallationConfigurationGetting StartedConfigurationDashboard & Default SettingsConfigurationWAN ConfigurationConfigurationLAN ConfigurationConfigurationSleep ConfigurationConfigurationSerial ConfigurationConfigurationGPIO ConfigurationConfigurationNetwork Time Protocol (NTP)ConfigurationIMT and IoT GatewayConfigurationGNSSConfigurationUnsolicited EventsConfigurationFTP via IMTOperationSoftware UpdateOperationCloudloop Device Manager OperationOperationConnection Status APIOperationSystem Information APIOperationLast Known GNSS Fix APIOperationCurrent Time APIOperationFactory ResetOperationRockREMOTE REST API — RAW IMTOperationVoiceUse CasesGuidelines for using IPSecSupport and WarrantyHelp & SupportSupport and WarrantyWarrantyComplianceComplianceDevice SpecificationTechnical Specification
RockREMOTE Mini14 guides
Introducing the RockREMOTE MiniRockREMOTE MiniRockREMOTE Mini (OEM)Mini OEM integrationInstallationMini IP InterfaceMini Serial InterfaceUser Configuration FileOperationRockREMOTE Mini REST API — Command ResponseOperationSMTPOperationFactory Reset ProcedureSystem and Service LogsFirmware and Config ReleasesFirmware Releases and Updating ProcessCompliance
SBDIridium Short Burst Data · 3 products
RockBLOCK 9602/9603/Plus34 guides
Introducing RockBLOCKWhat's RockBLOCK?Introducing RockBLOCKRockBLOCK versionsIntroducing RockBLOCKAbout IridiumPhysical SpecificationPhotographsElectrical and RF SpecificationPower Supply and On/Off ControlPhysical SpecificationDimensionsPhysical SpecificationEnvironmental SpecificationElectrical and RF SpecificationSerial InterfacePhysical SpecificationMountingElectrical and RF SpecificationRF SpecificationPhysical SpecificationConnectors and WiringPhysical SpecificationLED IndicatorsElectrical and RF SpecificationNetwork Availability and Ring Alert PinHelp & FAQFurther ReadingHelp & FAQRockBLOCK FAQHelp & FAQAsking for helpRockBLOCK Web ServicesIridium Contract CostsRockBLOCK Web ServicesIntegration with your applicationRockBLOCK Web ServicesReceiving MO messages via HTTP WebhookRockBLOCK Web ServicesSending MT Messages - HTTP POSTRockBLOCK Web ServicesRockBLOCK Management SystemRockBLOCK Web ServicesRockBLOCK Gateway CommandsUsing RockBLOCKThe RockBLOCK Data CycleUsing RockBLOCKAT CommandsUsing RockBLOCKTransmit ASCII DataUsing RockBLOCKTransmit Binary DataUsing RockBLOCKReceive DataUsing RockBLOCKRing AlertsUsing RockBLOCKWhat's the Time?Using RockBLOCKChecking the signal strengthUsing RockBLOCKAdaptive RetryUsing RockBLOCKCompressing your dataUsing RockBLOCKRockBLOCK 9603 - Power ConsumptionUsing RockBLOCKRockBLOCK 9603 - Switch Antenna mode
RockBLOCK 96043 guides
RockBLOCK RTU16 guides
OverviewOverviewOverviewPower and CommunicationOverviewOrientationOverviewPhysical and Environmental PropertiesOverviewWiringOverviewBattery Life ExpectationsFrequently Asked QuestionsKey FunctionalityOperating ModesKey FunctionalityGeneral Purpose Data StringKey FunctionalityKey FunctionalityFirmware ReleasesFirmware Release and Updating ProcessFirmware ReleasesPrevious Release NotesComplianceInsights and ControlCloudloop InsightsInsights and ControlInsights and ControlInsights and ControlControl via Cloudloop
TrackingGNSS and assured tracking products, configuration and support.10 products · 79 guides
GNSS TrackingGlobal Navigation Satellite System tracking · 6 products
Common Features8 guides
GNSS Tracking essentials1 guide
RockAIR12 guides
OverviewOverviewOverviewOrientationOverviewPhysical and Environmental PropertiesOverviewPorts and Wiring DiagramsOverviewPower and CommunicationsKey FunctionalityKey FunctionalityKey FunctionalityOperating ModesKey FunctionalityButtons, LEDs and SlotsFirmware ReleasesFirmware Release and Updating ProcessFirmware ReleasesPrevious Release NotesFirmware ReleasesARCHIVEFAQ
RockFLEET13 guides
OverviewOverviewOverviewPower and CommunicationOverviewOrientationOverviewPhysical and Environmental PropertiesOverviewWiringOverviewBattery Life ExpecationsKey FunctionalityKey FunctionalityKey FunctionalityOperating Modes and LEDFirmware ReleasesFirmware Release and Updating ProcessFirmware ReleasesPrevious Release NotesFirmware ReleasesARCHIVEComplianceFAQ
RockSTAR24 guides
OverviewOverviewOverviewPower, Communication and BatteryOverviewPhysical and Environmental PropertiesOverviewBattery Life ExpectationsFrequently Asked QuestionsOverviewLED BehaviourKey FunctionalityKey FunctionalityOn Screen MenuOn Screen MenuOn Screen MenuMessagesKey FunctionalityUser Interface and OrientationKey FunctionalityOperating ModesOn Screen MenuTrackingOn Screen MenuStart MeasurementKey FunctionalityThe Alert ButtonOn Screen MenuAlertsKey FunctionalityUSB Mode and Internal StorageKey FunctionalityHardware ResetOn Screen MenuSettingsOn Screen MenuBluetoothOn Screen MenuWaypointsOn Screen MenuSend Alert CancelFirmware ReleasesFirmware Release and Updating ProcessFirmware ReleasesPrevious Release NotesFirmware ReleasesARCHIVE
Serial API4 guides
A-PNT (STL®) TrackingAssured positioning, navigation and timing · 3 products
A-PNT (STL®) Tracking essentials1 guide
RockFLEET Assured8 guides
Tracking essentials4 guides
BroadcastOne-way Iridium Burst satellite broadcast receivers. Receive-only, no two-way communication.1 product · 2 guides
RockSTAR Burst2 guides
Software & ServicesCloudloop, CORE, APIs and companion applications.4 products · 68 guides
Bluetooth Apps17 guides
Getting StartedRockCONNECTOverviewRockCONNECTFirst Time SetupRockCONNECTReconnecting to DeviceRockCONNECTInterfaceRockCONNECTSend MessagesRockCONNECTMy AccountRockCONNECTConfiguring your TrackerRockCONNECTConfiguring your RockBLOCK RTURockCONNECTAboutRockCONNECTAdvanced MenuRockCONNECTFrequently Asked QuestionsRockCONNECT IoTOverviewRockCONNECT IoTFirst Time SetupRockCONNECT IoTDevice StatusRockCONNECT IoTPosition DisplayRockCONNECT IoTConfiguring your IoT device
Cloudloop10 guides
CORE40 guides
CORE OverviewInterface OverviewManaging Users and PermissionsPrepaid AirtimeBilling, Airtime and Top-upsCreating and Managing GroupsTool PanelViewing Position DataEdit TrackerStatisticsAlerts and Alert RespondersGeofencing BasicsGeofencing ExampleMessage CentreConfigure TrackersCORE APICORE APICORE APIPush APICORE APIAuthentication / FirewallCORE API · API2Get Configuration (GET)CORE API · API2Send Configuration (POST)CORE API · API2Send message (to RockSTAR/YB3 display) (POST)CORE API · API2Send message (to serial field application) (POST)CORE API · API2Send Raw Message (to Connect Framework) (POST)CORE API · API2Start Watching Me (Confirmation) (POST)CORE API · API2Stop Watching Me (Confirmation) (POST)CORE API · API3 · ContractsRetrieving all Contracts (GET)CORE API · API3 · ContractsContract Usage (GET)CORE API · API3 · ContractsExtending a Contract (POST)CORE API · API3 · DevicesRetrieving all Devices (GET)CORE API · API3 · DevicesSet Device Home (GET)CORE API · API3 · DevicesSet GPRS Only (GET)CORE API · API3 · GeofencesCreating a Geofence (GET)CORE API · API3 · GeofencesRetrieving all Geofences (GET)CORE API · API3 · GeofencesRetrieving a specific Geofence (GET)CORE API · API3 · PolyfencesPolyfencesCORE API · API3 · PolyfencesCreating a Polyfence (POST)CORE API · API3 · PolyfencesAttaching Geofences to a Polyfence (POST)CORE API · API3 · PolyfencesSend a Polyfence configuration to a Device (POST)CORE API · API3 · PolyfencesRetrieving all Polyfences (GET)CORE API · API3 · PolyfencesRetrieving a specific Polyfence (GET)
Service overview1 guide
YB TrackingYB Tracking, rental and blog platform documentation.3 products · 19 guides
YB Rental1 guide
YB Tracking essentials2 guides
Tools & ReferencePower comparisons and cross-product technical resources.2 products · 4 guides
Power Compare1 guide
Shared references3 guides
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