Frequently Asked Questions

Q: How do I power the RockBLOCK Sense/Switch?

A: Connect the device to a 9-32V DC power supply. It will use an internal rechargeable battery as backup when external power is lost.

Q: What are the operating temperature ranges?

A: The device operates between -30 to 60°C and can be stored between -40 to 85°C.

Q: How often can the device transmit data?

A: Transmission frequency depends on the sample interval and configuration. Refer to the Battery Life Expectations for detailed information.

Q: How do I configure the device?

A: You can configure the device over-the-air via CloudLOOP or using the CONNECT app available for iOS and Android.