📣 Firmware Update Release:
Firmware Version v0.15 is now released! Please follow the link here or update via Cloudloop Device Manager.

System and Service Logs

From Firmware v0.15 the RockREMOTE Mini logs important events to a file named appLog.log persisting throughout reboots.

The log file includes the following:
First position fix, Modem connection, PPP connection, Signal Logging, High temperature logging, Iridium 97XX error codes.

Size

The system and service log is set up to log until it reaches a size of 1MB, once the threshold is hit - it will be renamed to appLog.old and a new appLog.log will start fresh.

The size of the two files will never exceed 2MB.

Retrieving the log file

Locally

The log file can be pulled locally from the RockREMOTE Mini currently only via TFTP over Ethernet.

This requires both LAN and TFTP to be enabled in the User Configuration File

Steps

1. Connect your end device and the RockREMOTE Mini via Ethernet
2. Set your end device on an IP Address within the Mini's subnet (If using DHCP skip to Step 3)
3. Install a TFTP client if not already installed
4. Start the TFTP client and retrieve the appLog.log file (case-sensitive)

tip

Windows CLI TFTP command is tftp -i 192.168.250.1 get appLog.log

Linux/Mac CLI TFTP commands are:

1. tftp 192.168.250.1
2. binary
3. get appLog.log
   
   

Where 192.168.250.1 is the IP of your RockREMOTE Mini

Cloudloop Device Manager

The System and Service log can also be retrieved remotely via Cloudloop Device Manager.

danger

This will use IMT and your data allowance.