📣 Firmware Update:
Firmware Version 1.13.1 is now released! Please follow the link here or update via Cloudloop Device Manager.
Factory Reset
RockREMOTE units using version 2 PCB's and above (Majority of shipped units) have a simple method to allow the unit to be returned to factory default settings.
(Units with pre-version 2 PCB's require a more complex factory reset procedure, please contact technical support for details)
A factory reset wipes the entire data partition on the RockREMOTE. As a result, the installation library will also be erased. This library is required for OTA diff updates. If you need this feature, do not skip the final step.
Procedure​
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Power off
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Remove the panel. (Right hand end plate on RockREMOTE, blank end plate on the Rugged version)
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The gasket should be retained in the end panel. Take care not remove or stretch the gasket and keep it free from contamination.
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Carefully short the pins of the Factory Reset header on the main PCB (using a jumper or any conductor - see photo below)
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Power on and wait for the status LED to stop flashing.
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Remove the jumper/short.
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Re-install the panel. Extra care needs to be taken on the Rugged version. Check the orientation (seal inner tab aligned with the PCB) and torque the screws to around 1Nm.
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Update or re-install the current version using the
.rr-instwhich can be downloaded here. This is to preserve an update on the RockREMOTE which is used for OTA diff updates. If this step is missed after a factory reset a OTA update will not be possible.
