Cloudloop Subscription Manager
Cloudloop Subscription Manager is a contract management and billing platform for the Iridium and Inmarsat satellite networks. It provides businesses with full visibility and control over airtime usage, billing, and provisioning of satellite-connected devices.
Designed for self-service management, Subscription Manager allows users to activate, suspend, or deactivate satellite services, track usage in real-time, and integrate billing functions with existing accounting processes.
Key Features
🛰️ Airtime & Subscription Management
- Activate, suspend, or deactivate satellite service plans.
- Manage Iridium (SBD, Certus, Telephony, Burst) and Inmarsat (BGAN, BGAN M2M) plans.
- Assign Cloudloop Plans to Subscribers and track active contracts.
💰 Billing & Cost Control
- View real-time usage data for devices and services.
- Generate and download detailed invoices.
- Monitor spending with configurable usage thresholds and alerts.
- Pool data allowances across multiple Subscribers where supported.
🔄 Automated Account Actions
- Billing Cycle Management – Accounts billed on the 1st or 17th of the month.
- Automatic Payments – Secure continuous payment authority (CPA) via Stripe.
- Advance Payments (AAP) – Prepay for airtime to streamline procurement.
📊 Reporting & Insights
- Generate historical billing reports.
- View detailed subscriber usage breakdowns.
- Track account events such as payments, logins, and contract changes.
🔑 User Access & Security
- Role-based access control (RBAC) – Assign permissions to users.
- Two-Factor Authentication (2FA) for secure account access.
- API Access – Integrate Subscription Manager with third-party applications.
warning
- Some operations, such as activations, suspensions, and contract modifications, may incur additional costs. Warnings are provided where applicable.
Supported Networks & Services
Subscription Manager supports a wide range of satellite services:
| Network | Service |
|---|---|
| Iridium | SBD, Certus, Telephony, Burst |
| Inmarsat | BGAN, BGAN M2M |
Accessing Subscription Manager
Subscription Manager is a web application accessible via:
🔗 Subscription Manager
Getting Started
- Log in to Subscription Manager using your Cloudloop account.
- Manage Subscribers – View, activate, or modify existing subscribers.
- Monitor Usage & Costs – Set alerts for high usage and review invoices.
- Perform Actions – Activate plans, suspend services, or adjust billing preferences.
Need Help?
For support, visit:
🔗 Cloudloop Support