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CORE Overview

The CORE platform is a powerful, web-based management system designed to give users complete control over their Rock devices, including RockSTAR, RockFLEET and RockAIR. Whether you're tracking assets in the field, managing device settings remotely, or monitoring real-time activity, the CORE platform provides an intuitive and reliable way to manage your operations.

The platform enables seamless communication with your devices via satellite, ensuring that you stay connected and informed, even in the most remote locations.

Key Features​

  • Real-Time Tracking
    The CORE platform allows you to track the position of your devices on an interactive map, updated in real time. This feature helps you monitor the status and location of your assets, vessels, or vehicles wherever they are in the world.

  • Device Management
    From the CORE platform, you can configure and manage all aspects of your Rock devices, including tracking intervals, alerts, and messaging preferences. The platform provides access to device diagnostics and settings that can be updated over the air.

  • Messaging System
    CORE supports two-way messaging with your devices. You can send messages or receive reports directly from the platform, allowing efficient communication with teams in the field. The platform also offers the option to send SMS and email messages based on predefined criteria.

  • Geofencing & Alerts
    Create geofences around specific areas, and configure alerts to notify you when a device enters or exits these areas. Set up additional custom alerts based on events like power loss, temperature changes, or motion detection.

  • Historical Data and Reporting
    Access a complete history of device movements, messaging logs, and other key metrics. The reporting tools allow you to generate detailed reports for analysis and compliance purposes.

  • User Management and Permissions
    The CORE platform is designed with teams in mind. You can create and manage user accounts with different permission levels, giving you control over who can access and modify device settings or view sensitive data.

  • API Integration
    The CORE platform supports API integration, allowing you to automate device management, tracking, and messaging. Through the API, you can push or pull data, customize workflows, and integrate CORE into your existing systems or platforms, enabling a seamless and scalable solution for complex operations.

Integration with CONNECT App​

The CORE platform integrates with the RockCONNECT app, allowing you to configure and manage devices from your mobile device while on the move. This connectivity ensures you can update configurations, send messages, and monitor devices from anywhere.

Cloudloop Integration​

If you're using Cloudloop, please contact our customer support team for guidance on how to integrate CORE with your Cloudloop account. Both systems offer distinct functionalities, and we'll help you choose the right setup for your needs.

Security & Compliance​

Data security is at the forefront of the CORE platform. With encrypted communication, secure login procedures, and compliance with global data protection standards, CORE ensures that your sensitive tracking and messaging data remain safe.

By offering a comprehensive suite of tools for monitoring, communication, and device management, the CORE platform is an essential tool for managing remote operations efficiently and reliably.

Last updated on by Alex Burgis